{"id":6027,"date":"2024-10-30T04:21:59","date_gmt":"2024-10-30T04:21:59","guid":{"rendered":"https:\/\/todopocus.com\/?page_id=6027"},"modified":"2026-10-09T13:32:59","modified_gmt":"2026-10-09T13:32:59","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/todopocus.com\/ro\/return-policy\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"<section class=\"tpr-entry\" aria-labelledby=\"tpr-entry-title\">\n <div class=\"tpr-entry-copy\"><h2 id=\"tpr-entry-title\"><span class=\"ez-toc-section\" id=\"Start_Your_Return_Request\"><\/span>\u00cencepe\u021bi cererea de retur<span class=\"ez-toc-section-end\"><\/span><\/h2><p>Trimite\u021bi detaliile comenzii \u0219i fotografii actuale ale produsului. Echipa noastr\u0103 va evalua cererea dumneavoastr\u0103 \u0219i v\u0103 va oferi instruc\u021biuni pentru retur.<\/p><\/div>\n <a class=\"tpr-primary\" href=\"#tpr-request\" data-tpr-open>Solicit\u0103 un retur<\/a>\n <div class=\"tpr-entry-costs\"><strong>Retururi \u00een termen de 30 de zile, inclusiv dup\u0103 testarea \u00een limite rezonabile \u0219i pentru ghidurile pentru ac realizate la comand\u0103.<\/strong><p>Cump\u0103r\u0103torii organizeaz\u0103 \u0219i pl\u0103tesc transportul pentru retururile obi\u0219nuite. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului. Taxele vamale, impozitele, costurile de v\u0103muire \u0219i comisioanele de tranzac\u021bie sau procesare aplicabile r\u0103m\u00e2n \u00een sarcina cump\u0103r\u0103torului.<\/p><\/div>\n<\/section>\n<dialog id=\"tpr-request\" aria-labelledby=\"tpr-title\" aria-describedby=\"tpr-intro\">\n <div class=\"tpr-dialog-head\"><div><h2 id=\"tpr-title\"><span class=\"ez-toc-section\" id=\"Request_a_Return\"><\/span>Solicit\u0103 un retur<span class=\"ez-toc-section-end\"><\/span><\/h2><p id=\"tpr-intro\">Comanda dumneavoastr\u0103. Dispozitivul dumneavoastr\u0103. Pa\u0219ii urm\u0103tori, explica\u021bi clar.<\/p><\/div><button type=\"button\" class=\"tpr-close\" data-tpr-close aria-label=\"\u00cenchide cererea de retur\">\u00cenchide<\/button><\/div>\n <div class=\"tpr-dialog-body\"><p class=\"tpr-required-note\">C\u00e2mpurile marcate cu * sunt obligatorii. Trimiterea unei cereri nu \u00eenseamn\u0103 aprobarea returului.<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f990998-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"990998\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ro\/wp-json\/wp\/v2\/pages\/6027#wpcf7-f990998-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formular de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/ro\/wp-json\/wp\/v2\/pages\/6027#wpcf7-f990998-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"990998\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f990998-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"tpr-fields\">\n<label for=\"tpr-order\">Num\u0103rul comenzii <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-order\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. 990123\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span><\/label>\n<label for=\"tpr-email\">Adres\u0103 de e-mail <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"180\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"tpr-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n<label for=\"tpr-name\">Nume complet <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"120\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-name\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n<label for=\"tpr-date\">Data achizi\u021biei <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" id=\"tpr-date\" max=\"2026-11-15\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span><\/label>\n<label for=\"tpr-model\">Modelul dispozitivului <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"device-model\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-model\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Modelul indicat \u00een comanda dumneavoastr\u0103\" value=\"\" type=\"text\" name=\"device-model\" \/><\/span><\/label>\n<label for=\"tpr-reason\">Motivul returului <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"tpr-reason\" aria-required=\"true\" aria-invalid=\"false\" name=\"return-reason\"><option value=\"\">Selecta\u021bi un motiv<\/option><option value=\"Not suitable for my needs\">Nu corespunde nevoilor mele<\/option><option value=\"Product quality issue\">Problem\u0103 de calitate a produsului<\/option><option value=\"Damaged in transit\">Deteriorat \u00een timpul transportului<\/option><option value=\"Incorrect item received\">Am primit un alt articol dec\u00e2t cel comandat<\/option><option value=\"Other\">Alt motiv<\/option><\/select><\/span><\/label>\n<\/div>\n<fieldset class=\"tpr-address\"><legend>Adresa de expediere a returului<\/legend><p class=\"tpr-hint\">Adresa dumneavoastr\u0103 de expediere. V\u0103 vom comunica adresa de retur dup\u0103 evaluare.<\/p>\n<label for=\"tpr-street\">Adres\u0103 stradal\u0103 <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"street-address\"><input size=\"40\" maxlength=\"200\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-street\" autocomplete=\"street-address\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"street-address\" \/><\/span><\/label>\n<div class=\"tpr-fields\">\n<label for=\"tpr-city\">Ora\u0219 <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"100\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-city\" autocomplete=\"address-level2\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"city\" \/><\/span><\/label>\n<label for=\"tpr-state\">Stat \/ Provincie \/ Regiune<span class=\"wpcf7-form-control-wrap\" data-name=\"state-region\"><input size=\"40\" maxlength=\"100\" class=\"wpcf7-form-control wpcf7-text\" id=\"tpr-state\" autocomplete=\"address-level1\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"state-region\" \/><\/span><\/label>\n<label for=\"tpr-postal\">Cod po\u0219tal<span class=\"wpcf7-form-control-wrap\" data-name=\"postal-code\"><input size=\"40\" maxlength=\"24\" class=\"wpcf7-form-control wpcf7-text\" id=\"tpr-postal\" autocomplete=\"postal-code\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"postal-code\" \/><\/span><\/label>\n<label for=\"tpr-country\">\u021aar\u0103 \/ Regiune <span aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" maxlength=\"100\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"tpr-country\" autocomplete=\"country-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"country\" \/><\/span><\/label>\n<\/div><\/fieldset>\n<fieldset class=\"tpr-photos\"><legend>Fotografii actuale ale produsului <span aria-hidden=\"true\">*<\/span><\/legend>\n<p id=\"tpr-photo-help\" class=\"tpr-hint\">Include\u021bi partea din fa\u021b\u0103 \u0219i cea din spate a sondei, suprafa\u021ba de scanare, accesoriile \u0219i ambalajul. Ad\u0103uga\u021bi fotografii de aproape ale oric\u0103ror deterior\u0103ri sau probleme. JPG, PNG sau WebP. P\u00e2n\u0103 la 6 fotografii, de maximum 5MB fiecare, 15MB \u00een total.<\/p>\n<div class=\"tpr-photo-inputs\">\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-1\">Fotografia 1 (obligatorie)<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" id=\"tpr-photo-1\" accept=\".jpg,.jpeg,.png,.webp\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"photo-1\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-2\">Fotografia 2<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"tpr-photo-2\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-2\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-3\">Fotografia 3<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"tpr-photo-3\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-3\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-4\">Fotografia 4<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-4\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"tpr-photo-4\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-4\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-5\">Fotografia 5<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-5\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"tpr-photo-5\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-5\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<div class=\"tpr-photo-slot\"><label for=\"tpr-photo-6\">Fotografia 6<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-6\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"tpr-photo-6\" accept=\".jpg,.jpeg,.png,.webp\" aria-invalid=\"false\" type=\"file\" name=\"photo-6\" \/><\/span><\/label><div class=\"tpr-photo-preview\"><\/div><\/div>\n<\/div><button class=\"tpr-add-photo\" type=\"button\" hidden>Adaug\u0103 \u00eenc\u0103 o fotografie<\/button><p class=\"tpr-photo-error\" role=\"alert\"><\/p><\/fieldset>\n<label for=\"tpr-message\" class=\"tpr-message-label\">Detalii suplimentare <span data-tpr-details-required hidden aria-hidden=\"true\">*<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"return-details\"><textarea cols=\"40\" rows=\"4\" maxlength=\"3000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"tpr-message\" aria-invalid=\"false\" placeholder=\"Spune\u021bi-ne ce s-a \u00eent\u00e2mplat sau de ce dori\u021bi s\u0103 returna\u021bi dispozitivul.\" name=\"return-details\"><\/textarea><\/span><\/label>\n<p id=\"tpr-details-help\" class=\"tpr-hint\" hidden>Obligatoriu pentru acest motiv de retur. V\u0103 rug\u0103m s\u0103 descrie\u021bi problema folosind cel pu\u021bin 10 caractere.<\/p>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"request-token\" \/>\n<div class=\"tpr-honey\" aria-hidden=\"true\"><label>L\u0103sa\u021bi acest c\u00e2mp necompletat<span class=\"wpcf7-form-control-wrap\" data-name=\"website-check\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" tabindex=\"-1\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"website-check\" \/><\/span><\/label><\/div>\n<div class=\"tpr-costs\"><strong>Transportul de retur &amp; costurile aferente<\/strong><p>Cump\u0103r\u0103torii organizeaz\u0103 \u0219i pl\u0103tesc transportul pentru retururile obi\u0219nuite. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului. Taxele vamale, impozitele, costurile de v\u0103muire \u0219i comisioanele de tranzac\u021bie sau procesare aplicabile r\u0103m\u00e2n \u00een sarcina cump\u0103r\u0103torului. Retururile \u00een termen de 30 de zile de la livrare sunt acceptate inclusiv dup\u0103 testarea \u00een limite rezonabile \u0219i includ ghidurile pentru ac realizate la comand\u0103. V\u0103 rug\u0103m s\u0103 a\u0219tepta\u021bi instruc\u021biunile de retur \u00eenainte de a expedia produsul.<\/p><\/div>\n<div class=\"tpr-submit-row\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Trimite cererea de retur\" \/><span class=\"tpr-submitting\" role=\"status\" hidden>Se trimite cererea dumneavoastr\u0103...<\/span><\/div><p class=\"tpr-transport-error\" role=\"alert\" hidden><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n<\/div>\n\n <div class=\"tpr-success\" hidden tabindex=\"-1\" role=\"status\"><h3><span class=\"ez-toc-section\" id=\"Your_return_request_has_been_received\"><\/span>Cererea dumneavoastr\u0103 de retur a fost primit\u0103.<span class=\"ez-toc-section-end\"><\/span><\/h3><p>Echipa noastr\u0103 va analiza informa\u021biile furnizate \u0219i v\u0103 va trimite prin e-mail pa\u0219ii urm\u0103tori. V\u0103 rug\u0103m s\u0103 nu expedia\u021bi dispozitivul p\u00e2n\u0103 c\u00e2nd nu primi\u021bi instruc\u021biunile de retur.<\/p><button type=\"button\" class=\"tpr-primary\" data-tpr-close>\u00cenapoi la politica de retur<\/button><\/div><\/div>\n<\/dialog>\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-bvllzb\"><span class=\"ez-toc-section\" id=\"Return_Policy\"><\/span>Politica de retur<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pute\u021bi returna produsele, inclusiv ghidurile pentru ac realizate la comand\u0103, \u00een termen de <strong>30 de zile de la livrare<\/strong>. Sunt acceptate configurarea \u0219i testarea \u00een limite rezonabile. Pentru retururile obi\u0219nuite, include\u021bi toate piesele, accesoriile \u0219i ambalajul original, iar produsul trebuie s\u0103 fie complet, func\u021bional \u0219i nedeteriorat. Cump\u0103r\u0103torii organizeaz\u0103 \u0219i pl\u0103tesc transportul pentru retururile obi\u0219nuite. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele returnate sunt trimise \u00een Hong Kong. Clien\u021bii din afara Hong Kongului organizeaz\u0103 \u0219i pl\u0103tesc transportul interna\u021bional pentru retururile obi\u0219nuite. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului. Adresa complet\u0103 de retur \u0219i instruc\u021biunile de expediere sunt furnizate dup\u0103 aprobarea returului dumneavoastr\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-qxwvcx\"><span class=\"ez-toc-section\" id=\"Return_Process\"><\/span>Procedura de retur<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Solicita\u021bi un retur:<\/strong> Utiliza\u021bi formularul de cerere de retur de pe aceast\u0103 pagin\u0103 sau trimite\u021bi un e-mail la <a href=\"mailto:support@todopocus.com\">support@todopocus.com<\/a>.<\/li>\n\n\n\n<li><strong>Furniza\u021bi detalii:<\/strong>\u00a0Include\u021bi fotografii ale produsului pentru a confirma starea acestuia.<\/li>\n\n\n\n<li><strong>A\u0219tepta\u021bi instruc\u021biunile:<\/strong>\u00a0V\u0103 vom r\u0103spunde \u00een termen de\u00a0<strong>12 ore<\/strong>\u00a0\u00een zilele lucr\u0103toare sau \u00een termen de<strong>\u00a072 de ore<\/strong>\u00a0\u00een weekend, cu instruc\u021biuni detaliate privind pa\u0219ii de urmat.<\/li>\n\n\n\n<li><strong>Returna\u021bi articolul:<\/strong>\u00a0Dup\u0103 primirea instruc\u021biunilor, trimite\u021bi produsul \u00eenapoi la adresa indicat\u0103 folosind\u00a0<strong>livrare expres<\/strong>. V\u0103 rug\u0103m s\u0103 p\u0103stra\u021bi informa\u021biile de urm\u0103rire a expedierii.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-cvufza\"><span class=\"ez-toc-section\" id=\"Refunds\"><\/span>Ramburs\u0103ri<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 primirea \u0219i verificarea produsului returnat, rambursarea va fi procesat\u0103 prin metoda de plat\u0103 utilizat\u0103 ini\u021bial. Acest proces dureaz\u0103 de obicei&nbsp;<strong>1-8 zile lucr\u0103toare<\/strong>. Dac\u0103 ave\u021bi \u00eentreb\u0103ri sau nel\u0103muriri privind rambursarea, nu ezita\u021bi s\u0103 ne contacta\u021bi la&nbsp;<a href=\"mailto:support@todopocus.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@todopocus.com<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-vehtxu\"><span class=\"ez-toc-section\" id=\"Defective_Damaged_or_Incorrect_Products\"><\/span>Produse defecte, deteriorate sau gre\u0219ite<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 primi\u021bi un articol defect, deteriorat sau gre\u0219it, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi direct la&nbsp;<a href=\"mailto:support@todopocus.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@todopocus.com<\/a>&nbsp;pentru asisten\u021b\u0103 prompt\u0103. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-vqudmd\"><span class=\"ez-toc-section\" id=\"Shipping_Costs\"><\/span>Costuri de transport<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Transportul de retur &amp; costurile aferente:<\/strong> Cump\u0103r\u0103torii organizeaz\u0103 \u0219i pl\u0103tesc transportul pentru retururile obi\u0219nuite. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului. Taxele vamale, impozitele, costurile de v\u0103muire \u0219i comisioanele de tranzac\u021bie sau procesare aplicabile r\u0103m\u00e2n \u00een sarcina cump\u0103r\u0103torului.<\/li>\n\n\n\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-nhwnry\"><span class=\"ez-toc-section\" id=\"Damaged_Items\"><\/span>Articole deteriorate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 un articol a fost deteriorat \u00een timpul transportului, trimite\u021bi o cerere de retur \u00eenso\u021bit\u0103 de fotografii ale produsului \u0219i ambalajului \u0219i a\u0219tepta\u021bi instruc\u021biunile noastre. TodoPocus pl\u0103te\u0219te transportul de retur \u0219i costurile de repara\u021bie pentru deterior\u0103rile survenite \u00een timpul transportului. Pentru deterior\u0103rile care nu au leg\u0103tur\u0103 cu transportul, costurile de repara\u021bie sunt suportate de cump\u0103r\u0103tor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-fkcdky\"><span class=\"ez-toc-section\" id=\"Warranty\"><\/span>Garan\u021bie<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele noastre beneficiaz\u0103 de o&nbsp;<strong>garan\u021bie de 3 ani<\/strong>&nbsp;de la data achizi\u021biei, cu condi\u021bia s\u0103 fie utilizate conform destina\u021biei. Aceast\u0103 garan\u021bie acoper\u0103 defectele de material \u0219i de fabrica\u021bie, dar nu acoper\u0103 uzura, utilizarea necorespunz\u0103toare, modific\u0103rile sau \u00eentre\u021binerea necorespunz\u0103toare. Dac\u0103 considera\u021bi c\u0103 produsul dumneavoastr\u0103 este defect, \u00eel vom repara sau \u00eenlocui \u00een conformitate cu aceast\u0103 garan\u021bie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"brxe-ofoult\"><span class=\"ez-toc-section\" id=\"Terms_and_Conditions\"><\/span>Termeni \u0219i condi\u021bii<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Acest produs este destinat exclusiv utiliz\u0103rii de c\u0103tre profesioni\u0219ti din domeniul s\u0103n\u0103t\u0103\u021bii \u0219i este conceput exclusiv pentru diagnosticare de c\u0103tre profesioni\u0219ti califica\u021bi, instrui\u021bi \u0219i autoriza\u021bi, \u00een unit\u0103\u021bi medicale. Utilizarea necorespunz\u0103toare a produsului sau utilizarea \u00een alte scopuri dec\u00e2t cele prev\u0103zute va anula garan\u021bia. Produsele modificate, dezasamblate sau reparate f\u0103r\u0103 acordul nostru nu sunt acoperite de aceast\u0103 garan\u021bie. Numai produsele achizi\u021bionate direct de la noi sau de la v\u00e2nz\u0103torii no\u0219tri autoriza\u021bi sunt eligibile pentru aceast\u0103 garan\u021bie. V\u0103 rug\u0103m s\u0103 citi\u021bi toate instruc\u021biunile \u0219i avertismentele \u00eenainte de utilizare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0103 mul\u021bumim c\u0103 a\u021bi ales TodoPocus\u2122! Apreciem \u00eencrederea acordat\u0103 \u0219i v\u0103 st\u0103m la dispozi\u021bie pentru orice \u00eentreb\u0103ri sau nel\u0103muriri.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Return_Customs_Duties_Policy\"><\/span>Politica de v\u0103muire &amp; taxe vamale pentru retururi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Expedierea comenzilor &amp; taxe vamale<\/strong><br>TodoPocus acoper\u0103 costul transportului interna\u021bional \u0219i taxele vamale de import pentru toate comenzile expediate. Clien\u021bii nu trebuie s\u0103 pl\u0103teasc\u0103 taxe suplimentare la livrare.<\/li>\n\n\n\n<li><strong>Transport de retur &amp; taxe vamale<\/strong>\n<ul class=\"wp-block-list\">\n<li>Pentru retururile obi\u0219nuite, clientul organizeaz\u0103 \u0219i pl\u0103te\u0219te <strong>costul transportului de retur<\/strong>. TodoPocus pl\u0103te\u0219te transportul de retur pentru articolele defecte \u0219i cele deteriorate \u00een timpul transportului.<\/li>\n\n\n\n<li>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103\u00a0<strong>orice taxe vamale, impozite, comisioane de v\u0103muire \u0219i comisioane de tranzac\u021bie\/procesare\u00a0<\/strong>rezultate din procesul de retur sau de rambursare sunt \u00een sarcina clientului.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Interpretare final\u0103<\/strong><br>TodoPocus \u00ee\u0219i rezerv\u0103 dreptul de interpretare final\u0103 a acestei politici.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Sfat: V\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 \u00eenainte de a expedia un retur, pentru a v\u0103 putea furniza adresa corect\u0103 de retur \u0219i documentele necesare pentru a evita \u00eent\u00e2rzierile.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return Policy You may return products, including custom-made needle guides, within 30 days of delivery. Reasonable setup and testing are<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6027","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/pages\/6027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/comments?post=6027"}],"version-history":[{"count":6,"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/pages\/6027\/revisions"}],"predecessor-version":[{"id":991265,"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/pages\/6027\/revisions\/991265"}],"wp:attachment":[{"href":"https:\/\/todopocus.com\/ro\/wp-json\/wp\/v2\/media?parent=6027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}